FAQ

Frequently Asked Questions

Do you have a question? The answer is, perhaps, already in our Frequently Asked Questions. If you can’t find it, contact us via our contact form.

General Questions

The FUAJ is a non-profit association created in 1956.
Through its statutes, it is committed to promoting meetings between people of all ages, from all over the world and with respect for differences. International youth meetings, in particular, contribute to the emergence of an international citizenship that promotes openness and tolerance – a strong message for future generations – and help to fight against exclusion linked to age, disability, social level and nationality.

The FUAJ, United Federation of Youth Hostels, is an association under the law of 1901. It is the French link of Hostelling International (HI). HI brings together national youth hostel organizations (such as FUAJ). It represents 2400 youth hostels in 75 countries, making it the largest network in the world.

Accession

The FUAJ International membership card gives access to the worldwide network of Hostelling International (HI) youth hostels, i.e. 2400 HI youth hostels in the world, including 80 in France. This card allows you to travel to 75 countries. By joining, you become a member of a worldwide community of HI travelers who share the same values through travel: discovering new territories, meeting new cultures and respecting others in their differences.

The FUAJ International membership card is available to all persons, without age limit, of French nationality or resident in France for more than 12 months. There are 4 types of cards: Individual, Partner, Family and Organization (group).
People who are not French citizens or who have not lived in France for more than one year can obtain a membership card:

  • With the HI member youth hostel organization in their home country
  • On the HI site: www.hihostels.com
  • In HI youth hostels

Please note that the “Organization” (group) membership card is issued in the name of a legal entity.

With this membership, you can as a member :

  • Explore the world by traveling to over 2,400 HI hostels in 75 countries on 5 continents
  • Enjoy up to 10% discount on overnight stays at many HI hostels abroad
  • Take advantage of last minute rates and great deals at HI France hostels
  • Travel smart and take advantage of preferential rates with HI France hostel partners
  • To be covered by civil liability insurance for activities organized in France by the FUAJ

Finally, it allows you to participate in the life of the association, in the development of its “mission” in favour of respect for differences and to live rich experiences of exchange and conviviality in HI Youth Hostels.

Membership is online. Once you have made your purchase, you will receive your membership card directly by email:

You can also join on the spot, when you arrive at the hostel.

The FUAJ International membership card gives you access to all HI youth hostels in the Hostelling International network worldwide, i.e. more than 2,400 HI youth hostels in 75 countries, including 80 in France.

The FUAJ International membership card is valid for 1 year from the date of purchase.

The FUAJ International “Organization” membership card is issued to a legal entity. It is necessary to stay and be accommodated in HI France youth hostels of the FUAJ network.

You have 2 possibilities to acquire this card:

  • You can go to one of the HI France youth hostels in the FUAJ network
  • You can download the Organism membership form on the website, complete it and return it with a payment of 52€ (50€ + 2€ for postage) to the following address FUAJ – Service Adhérent – 27 rue Pajol – 75018 PARIS

If you are a member of a FUAJ partner association or organization, the FUAJ-PARTNER membership card is free.

You will receive your FUAJ membership card by email. Don’t hesitate to check your spam. If you still haven’t received your card in your email box, please send us an email at service.adherent@hifrance.org

Reservation

To book in HI France youth hostels, several possibilities:

  • Destination in France : on the reservation website hifrance.org
  • International destinations: on the Hostelling International reservation site
  • By contacting the youth hostel directly.

Reminder: FUAJ International membership card is required to stay at HI Youth Hostels.

You can book at HI France hostels without a membership card. But you will have to get it when you arrive at the hostel. It is necessary to be a member of the association to stay in HI France youth hostels.

You can get your membership card directly upon arrival at the HI France Youth Hostel or you can join with a few clicks at any time right
here.

Upon arrival at HI France Youth Hostel, you will need to present your membership card or proof of membership and your ID card.

Cancellation

You can cancel your reservation via our
cancellation form
in the Contact section. As specified in the general terms and conditions of sale, the refund amounts will differ depending on the date of cancellation.

Several cancellation options:

  • If you have booked online, on our website: please fill in the
    cancellation form
    .
    In order to best process your request, the information provided in the form must be accurate.
  • If you have booked directly with the youth hostel: please contact the youth hostel directly.

From the moment you send your cancellation request until it is processed, you will be informed of the progress of your file by e-mail.

Refunds

Refunds are calculated from the date the cancellation request form is sent or the date the registered letter is sent. In accordance with the general conditions of sale in effect at the time of your reservation on hifrance.org.

If the member cancels all or part of his or her stay, for whatever reason, FUAJ will retain a portion of the sums paid according to the date of the cancellation request and the following scale

  • More than 30 days before the beginning of the stay or the training course: 10% of the amount of the stay or the training course;
  • Between 30 and 8 days before the beginning of the stay or the training course: 50% of the amount of the stay or the training course;
  • Between 7 days and 24 hours before the beginning of the stay or the training course: 75% of the amount of the stay or the training course;
  • Less than 24 hours before the beginning of the stay or the training course: 100% of the amount of the stay or the training course;
  • No show: 100% of the cost of the stay or course.

In all cases, the membership fee remains with the FUAJ.

Other questions

You can contact us directly via our contact form or by writing to us at the following address
FUAJ – Service Adhérent – 27, rue Pajol – 75018 Paris.

On the FUAJ Youth Hostels page and join all our fans.